Due and the next reach-out
When someone comes up to get back to, and how often.
2 min read · Updated 8 Oct 2026 · Ventranet RMS
Every person has a next reach-out, the day the RMS thinks you should be in touch again. From that day on the person is due. The bar turns yellow and they come up on the Dashboard under Today, a few a day, as many as you set under Profile → Reminders → People a day. Nobody comes up all at once: when more are due, the rest wait for the next days.
Someone new
After you add someone, Last in touch decides when they come up. Just met: the first follow-up is two weeks after you met, while they still remember you (change it under Profile → Network → First follow-up). In the last few weeks: the usual gap below. Longer ago or not sure: a reconnect a few days after you add them. Below importance 4, Just met and Longer ago simply wait the usual gap.
After that
How long the RMS waits depends on the person's importance:
| Importance | About every |
|---|---|
| 9–10 | 45 days |
| 7–8 | 90 days |
| 5–6 | 150 days |
| 3–4 | 270 days |
| 1–2 | 420 days |
Every touch you log moves the next reach-out on: from the newest touch, by the gap above. For someone you just met, a comment or an unanswered message in the first week leaves the first follow-up on its day.
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Still not sure? Write to admin@ventranet.ch, or ask about an event. A person answers.