Privacy Policy

1. Cookies and Consent

We use a two-tier approach. A basic, anonymous and cookieless measurement runs at all times to count visits and understand general traffic (see section 2.1). It uses no cookies and no identifier that could recognise you. Only when you actively click “Accept all” in our banner do we additionally enable detailed analytics that use cookies (section 2.2). If you choose “Anonymous only”, no analytics cookies are set and only the anonymous measurement continues.

Cookies we may store: vn_consent (remembers your choice) and — only after you accept — vn_vid (a pseudonymous visitor ID that distinguishes new from returning visitors). These cookies contain no name, email or directly identifying information. You can change or withdraw your consent at any time via the “Cookie Settings” link in the footer; withdrawing deletes the vn_vid cookie.

2. Analytics

We operate our own, self-hosted analytics. Your data is processed on our own infrastructure and is never sold, and never shared with advertising networks or third-party tracking services.

2.1 Anonymous baseline (always active)

Without any cookie or identifier we record aggregate, anonymous information: pages visited, time spent on a page, scroll depth, and approximate device type, browser, operating system, language and the referring website. This data cannot be traced back to you. The legal basis is our overriding legitimate interest in operating and improving our website (Art. 6(1)(f) GDPR) and the proportionality principle of the Swiss Federal Act on Data Protection (FADP/revDSG). You may object to this processing at any time by contacting us.

2.2 Detailed analytics (only with your consent)

If you accept, we additionally collect:

• A pseudonymous visitor ID (cookie) to distinguish new from returning visitors;
• Clicks and click positions, aggregated into anonymous heatmaps;
• Which events you open, how long you view them, and which links (e.g. registration or website) you click;
• A pseudonymous recording of your visit (mouse movement, clicks and scrolling) used to understand usability problems.

Our session recordings capture interaction patterns only — we do not record keystrokes or the contents of any form fields, and we do not capture sensitive personal data. The legal basis is your consent (Art. 6(1)(a) GDPR; FADP/revDSG). You can withdraw your consent at any time with effect for the future; withdrawal does not affect processing that already took place. All analytics data is automatically deleted after 12 months.

3. Newsletter

If you subscribe to our newsletter, we only collect your email address. This data is stored securely in our own database. We use an internal system to manage and send our newsletters, meaning your email address is not shared with third-party email marketing platforms. You can unsubscribe at any time by clicking the link in the footer of any email we send you, or by contacting us directly.

4. Hosting and Infrastructure

Our website is hosted on Vercel, and our database is hosted on Neon (PostgreSQL). Both providers adhere to strict security and data protection standards. Data is processed in data centers located in Europe/USA, ensuring high security and availability.

5. Your Data Protection Rights

Under the FADP and GDPR, you have the right to request access to, correction of, or deletion of your personal data (such as your newsletter subscription). If you have any questions or wish to exercise these rights, please contact us at admin@ventranet.ch.