HelpVentranet RMSTroubleshooting

The assistant says “limit reached”

Its room for the month or the week is used up.

1 min read · Updated 8 Oct 2026 · Ventranet RMS

The assistant pauses until the limit renews. The monthly one renews on the 1st, the weekly one on Monday. Until then it answers with a short note that says which limit is used up, when it renews and how to get more room. Everything else keeps working.

How much is used is under Profile → AI Assistant → Limits. A larger plan gives the assistant more room.

On Free, the assistant also gives you a personal discount code: 20% off your first month of a paid plan, for 7 days. It works once, for your account only, and is applied by itself when you choose the plan.

Still not sure? Write to admin@ventranet.ch, or ask about an event. A person answers.