HelpVentranet RMSPeople

Edit or delete a touch

A wrong date or note in the history? Fix it.

1 min read · Updated 8 Oct 2026 · Ventranet RMS

Open the person and click the touch in the History. Its form opens with everything you logged: the kind, the date, how deep it was, their response and the note. Change what is wrong and save (⌘↩).

To remove it, choose Delete call (or Delete message and so on) at the bottom of the form. Last contact and the next reach-out are then worked out again from the rest of the History.

Or ask the assistant:

  • “Tobias replied to my message from yesterday.”
  • “Delete the call with Marco on 5 October.”

It finds the touch in the history and shows the card with old → new first.

Still not sure? Write to admin@ventranet.ch, or ask about an event. A person answers.