Edit or delete a touch
A wrong date or note in the history? Fix it.
1 min read · Updated 8 Oct 2026 · Ventranet RMS
Open the person and click the touch in the History. Its form opens with everything you logged: the kind, the date, how deep it was, their response and the note. Change what is wrong and save (⌘↩).
To remove it, choose Delete call (or Delete message and so on) at the bottom of the form. Last contact and the next reach-out are then worked out again from the rest of the History.
Or ask the assistant:
- “Tobias replied to my message from yesterday.”
- “Delete the call with Marco on 5 October.”
It finds the touch in the history and shows the card with old → new first.
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Still not sure? Write to admin@ventranet.ch, or ask about an event. A person answers.